Jubilant Traditions. Culinary Mastery.
A St. Regis Festive Celebration
Create enchanting memories this festive season at The St. Regis Singapore
with wondrous culinary delights specially crafted to celebrate the season of giving.
Offering a mélange of classic and seasonal cuisines for the most discerning epicureans, discover a host of remarkable festive experiences at Singapore’s Best Address in three dining establishments – contemporary French cuisine at signature restaurant Brasserie Les Saveurs, hearty Italian at LaBrezza, and traditional Cantonese from the award-winning Yan Ting.
Between Christmas Eve and Boxing Day, enjoy visits by Father Christmas, and live carolling by a captivating choir. On New Year’s Eve, raise your glass at Brasserie Les Saveurs and the Astor Bar, and welcome the arrival of 2016.
Hear from our guests about their stay from 605 verified guest reviews
82%of our guests
recommend this hotel
The hotel is situated at the head of the main shopping strip, Orchard Road. It is a little distant from the nearest subway and the larger shops - about 10 mins slow walk.
The lobby is large but the sofas are at one end whilst check-in is at the other end, which means that guests queue for the three desks which get busy quickly. There is no dedicated SPG desk. I'm not sure if this can be solved as putting sofas near the desk would definitely spoil the aesthetics of the lobby.
We were very happy to receive an upgrade to an Executive Suite. Corner room, CLEAN floor-ceiling windows (so many hotels are not cleaned, spoiling the effect). Living room spacious with long desk, very comfortable sofa set - not long enough for a tall adult to sleep on though. Bedroom not crammed despite a king bed and dual bedstands. Bathroom is three rooms in one - a closet, the main bath area and shower room , and a "powder room". All areas have unobtrusive sliding doors to partition the area off. Furnishings are old-styled yet modern and bright.
The room is full of gadgets - motorised blinds and curtains, mood setttings for the lights, 2 large LCD TVs and a smaller one in the bathroom facing the tub. The light switches are perhaps a little TOO complicated, finding the right combination is not intuitive. The AV panel also does not include HDMI connections and those on the TV are not accessible. Hopefully the rooms can be retrofitted with HDMI ports. There is a host of cable channels but no kids channels - something to consider if you are coming with children.
Butler service was efficient and impeccable. I wonder if it would not be possible to include more varieties of beverages instead of just tea and coffee - surely the cost differential is not significant.
The pool is small and has a max depth of 1.2m. One side is designed to allow you to recline while in the pool and enjoy the view (of tall hotels and apartments around you). We were served cold water gratis.
Breakfast was tasty and variety was good. There were a few dishes cooked ala minute which made for a nice change. There are two little curtained alcoves which seat a group of four - ask for these to enjoy the "regal" atmosphere and bespoke cutlery.
SPG Platinum members get wine appreciation, and as the hotel has no Club Lounge, canapes are served at the pool restaurant during teatime. The selection was rather disappointing. We were also initially turned away - our fault for not stating clearly that we were Platinum guests. Service could also be improved - we were not shown to a table and had to select our own. We also got the impression from the Chef that they could do some pizzas of our choice, but no menu was displayed or forthcoming, and when we asked the cook making the pizzas we were told (politely) that there was no choice of pizza. The wait staff also seemed a bit directionless - they were standing about the kitchen area and I had to go in to ask for water. All in all, it felt a bit haphazard and thrown together. Personally I feel this is because the canapes were served in a restaurant that was basically closed between lunch and dinner and only opened as a convenient place to serve the canapes. The wait staff did not appear to have been briefed on what to do, and were probably preparing for the dinner crowd instead. There were also very few Platinum guests - my family and another group were the only ones there - maybe they did not expect anyone to show up. Nonetheless, either do it properly or don't do it at all. A much better choice would be to offer an in-room tea service by the butler - a two-tiered tray of simple cakes and scones. Much more in keeping with the character and atmosphere of the hotel.
Aside from this minor hiccup, we had a great stay and would be glad to visit again.